What to Expect from Council Tariff Increases – Effective 1 July 2025

By MidCity Utilities (Pty) Ltd

As of 1 July 2025, proposed municipal tariff increases are expected to take effect, pending final approval. Consumers should also prepare for a colder winter compared to last year, which may further impact utility usage and costs.

• City of Tshwane: Proposed increase of 12%
• City of Johannesburg: Proposed increase of 12.74%
• These increases are significantly above the 2024 average inflation rate of 4.4%
• Eskom had requested a 36% hike, but the approved increase was capped at 12.74%

These steep increases reflect the financial pressures municipalities face due to rising operational costs and Eskom’s pricing. This poses sustainability concerns, particularly for commercial properties and tenants.

• Property Rates: Average 4.00% decrease due to the new general valuation roll
• Water: 13.00% increase (well above inflation)
• Electricity: 12.00% increase
• Sanitation: 6.00% increase
• Refuse Removal: 4.60% increase

• Property Rates: 4.60% increase
• Electricity: 12.41% increase
• Water: 13.90% increase
• Sanitation: 13.90% increase
• Refuse Removal: 6.60% increase

With these increases and a colder winter ahead, it is more important than ever to manage your consumption wisely to keep costs down.

For practical ways to reduce your utility expenses click on the link below:

To view the 2025/26 City of Tshwane tariffs, click on the link below:

References:

How can I purchase pre-paid electricity?

By making use of one of the following:

  • MidCity Utilities App

  • MidCity Utilities Website

  • Internet Banking

  • Unipin vouchers
  • Unipin vouchers can be purchased at registered retailers, garages and other suppliers.
  • When providing your pre-paid meter number to the cashier, the pre-paid purchase will transfer over to the meter automatically.

  • If you do not provide your meter number to the cashier and you receive the voucher slip, you must follow the steps as set out thereon.

  • Make sure you are using the correct meter number.
  • After registering with MidCity Utilities for pre-paid electricity, our Customer Care Personnel will SMS you your meter number.

  • When you register for the Mobile App or on our website, you will also be able to see your meter number.

  • Clients who also request to receive monthly statements, even though they are on pre-paid, will be able to see their meter number on their monthly statement.

  • Contact our Customer Care Personnel.
  • Log in to either our Mobile App or website.

  • SMS the word Balance (space) meter number to 37823. You will receive an SMS with your meter balance and predicted zero balance date.

  • Use your keypad, if you have one.
  • Yes. A low balance notification will be sent to the registered cell phone number that is loaded onto our system.

  • The low balance notification will be sent 48 hours before the calculated depletion date.

  • The depletion date received on the low balance notification, Mobile App or website is an estimation and depends on a client’s consumption habits and changes.

Mobile App or Website

  • The final step in the process on the Mobile App or website will indicate if the transaction was successful.

  • Transfer of credits to the meter can take approximately 10 minutes after the purchase is completed successfully.

  • On the Mobile App, website or SMS balance enquiry, it can take between 30 minutes to an hour to update the effective current balance after a purchase was made.

Internet Banking

  • Confirmation of transaction is provided by your banking service.

  • You will receive an SMS or email with the value of the token as well as the 20-digit code already loaded on your meter.

  • Purchases through Internet Banking can take approximately 30 minutes to transfer over to the meter.

  • On the Mobile App, website or SMS balance enquiry, it can take between 30 minutes to an hour to update the effective current balance after a purchase was made.

Unipin voucher

  • After following the process reflected on the voucher with your cell phone, you will receive confirmation and notification on your device.

  • Purchases through Unipin vouchers can take approximately 30 minutes to transfer over to the meter.

  • On the Mobile App, website or SMS balance enquiry, it can take between 30 minutes to an hour to update the effective current balance after a purchase was made.